We start at 5 years-old and will sometimes see younger kiddos on a case-by-case basis.

(for anyone younger than 9 years-old, we typically recommend starting with a 30-minute session).

We don’t have a cut-off age! If we start working with you we will keep working with you.

Our standard counselling rate is $145/hour.

Counselling is covered by most insurance providers. However, each plan is different and so we suggest you check with yours to confirm the specific details.

When reviewing your plan, please pay close attention to the designation of counsellor that they cover: Registered Social Worker (RSW), Registered Social Service Worker (RSSW), Registered Psychotherapist (CRPO), Master of Social Work (MSW), Bachelor of Social Work (BSW), etc.

Most of our team members (Anne, Colleen and Brooklyn) are registered with TELUS e-claims and can directly bill the following insurance providers (see list below). If you are interested in this option, let your counsellor know!

• CanadaLife

• Manulife

• ClaimSecure

• iA Financial Group

• Desjardins Insurance

• Johnson

We realize there are financial barriers to accessing mental health support.

If you don’t have insurance coverage, here are some of the options we offer:

(1) Non-Insured Health Benefits (NIHB) program, for individuals with a status card.

(2) Coverage through the Metis Nation of Ontario.

(3) Sliding scale pricing.

(4) Sponsored counselling program.

We do have cancellation fees, but we also know that sometimes unexpected things come up.

There are no cancellation fees if you are unwell - we’d rather you stay home and get better!

Otherwise, appointments cancelled less than 12-hours from a scheduled appointment may besubject to a 50% service fee.

No-shows may be subject to a 100% service fee.

Our office provides a welcoming, warm, and comfortable place to meet, and is close to the Parry Sound fitness trail for those who prefer to walk-and-talk.

We provide in-person and virtual services and hope you will take advantage of the flexibility these options offer. Comfort during counselling is important.

Our services are private and confidential. Our scope of practice and maintenance of client records is governed in accordance with the Personal Health Information Protection Act (PHIPA) and the Ontario College of Social Workers and Social Services Workers (OCSWSSW) Code of Ethics.